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About Town Lock & Key Wants to Hear from Our Customers

Have you received lockout services from us? Did we help you install your new padlock? About Town Lock & Key would like to hear feedback from our customers in the Hamilton and Stoney Creek area.


Submit Your Review

Just fill the eform below with your name, email and information about your experience with our locksmiths. You might just see your testimonial on this page!



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“The best. Period”

“This is a busy operation, and the reason they are busy is that they are good. Trust me: it's worth your while to call back if you have to until you make contact, or just go into the store at 393 Cannon St. E. Richard got my old (2004) Buick's new key fobs programmed in minutes when it seemed nobody else could do it at all. Friendly, capable, reasonably priced and good. The best. ”

- Laurie M.

Rating: 5 Stars

“Richard was my Saviour”

“I was in a serious bind. It was moving day and I think my car keys may have accidentally dropped into one of the moving boxes. I had no way to get into my car or drive my car and my boxes were on the way to new place. I looked and looked for my keys. I couldn't figure them anywhere. I didn't know what I was going to do. Richard was my saviour. After numerous attempts to get someone out to my place and being rejected numerous times, Richard is the only one who said without a doubt he can and will do it. Within an hour he was by my side getting a key for me. I can't thank him enough. It's nice to know there are still good people in the world. Thank you.”

- Cynthia J.

Rating: 5 Stars

“Quick and Friendly Service”

“Richard, the owner and his wife were very personable and helpful. They helped me save at least $500.00 compared to what the car dealership was going to charge me for a remote entry key. They have inventory and equipment to suit all makes and models of cars. They made a bad situation good. I strongly recommend Richard.”

- Rick M.

Rating: 5 Stars 

“Saved the Day”

Bought a key fob on ebay to save money. Richard advised me that he would program and cut but would still have to charge me for his work if the off market key could not be programmed. You guessed it. There was no transponder in the chip and could not be programmed. Richard saved the day by finding a replacement chip with transponder that worked. Richard spent extra time and effort at no extra cost to me. Thanks Richard!

- Charles S.

Rating: 5 Stars

“Very Professional”

Initial contact was very impressed on phone. Came to our home, changed front door lock and made great suggestions to us. Great service, prices and very professional. Thanks, Richard.

- Alison & Allen

Rating: 5 Stars

“Less Than 30 Minute Wait”

I called Friday at 4pm. There was a gentleman there by 4:30. Professional service and a 100 percent satisfied customer. I recommend you use this company first!!

- Rob

Rating: 5 Stars

“Pleasant, Professional, Punctual”

Person who answered the phone was pleasant and professional. Person who showed up at my house was pleasant, professional, punctual, and identified another problem I almost missed! Thanks!

- Karen

Rating: 5 Stars

“Chip Keys for Car”

Thank you, your service was excellent and friendly, not to mention having excellent prices. I went to Cannon Street to get the keys made and the people at that location were really nice.

- Grace F.

Rating: 5 Stars

“As Advertised!”

Initial phone contact was great! Clear, open and to the point! Showed up within estimated arrival time, clean truck, uniformed technician and professional all the way! Call them!

- Daniel P.

Rating: 5 Stars

“Great Service!”

One phone call cleared my electronic car key problem. Efficient and very reasonable.

- Caesar

Rating: 5 Stars

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